Contact Us
Members
Customer Care Center
In order to direct your call to the appropriate representative, please call the phone number shown in the Member section on the back of your ID card or login to email a representative.
Representatives are available to assist you:
Monday - Friday, 8 am to 8 pm
Saturday, 8 am to 4 pm (Eastern Time)
West Region
If you are a plan participant covered through one of the following employers located in the West region, please call the service number listed below or contact us at memberservices@mvphealthcare.com.
Carestream Health |
1-866-942-7745 |
Gleason |
1-866-942-7790 |
Harris Corporation |
1-800-767-1678 |
Kodak |
1-888-868-2368 |
East Region
If you are a plan participant covered through one of the following employers located in the East region, please call the service number listed below or contact us at members@mvphealthcare.com.
Albany Medical Center |
1-800-361-4334 |
IBM |
1-800-765-3773 |
Price Chopper |
1-800-586-5386 |
All Other Plan Participants
For all other plan participants please call the Customer Care Center at 1-800-229-5851 or contact us at members@mvphealthcare.com.
Customer Care Center - Dental
Representatives are available to assist you:
Monday - Friday, 8:30 am to 5 pm (Eastern Time)
Toll Free: 800-480-5640
Email: dentalmemberservices@mvphealthcare.com
Contact Us by Postal Mail
Please be sure to include the member’s Name, Date of Birth, and MVP ID# in your correspondence in order to ensure a prompt and accurate response.
MVP Select Care
Customer Care Center
P.O. Box 1434
Schenectady, NY 12301-1434
Medicare Members
Visit Medicare Member contact information
Employers
Providers
Provider Contact Information by Region
Brokers
Monday - Friday, 8:30 am to 5 pm (Eastern Time)
Toll free: 1-888-819-2132
Email: BrokerCustomerService@mvphealthcare.com
MVP Headquarters
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